Professional Troubleshooting RES Info-Tech use a process called ATS (Analytical Trouble Shooting). This process has been perfected by a company called Kepner Tregoe USA, a management consulting and training company dedicated to the belief that effective action follows clear thinking. We always aim for root cause resolution.
Networking RES Info-Tech provide a full networking solution for your business. From a small peer to peer network for your small business to a full server and Virtual Private Networking solution for your large organisation. We only use quality Cat 5E and Cat 6 cabling to ensure any potential problems are removed from the start. All our contractors are qualified engineers.
Out of hours service
Some of our clients continue working after 5pm weekdays and work on a Saturday. How would you like to have an engineer that you can contact at these off peak times? For a small monthly fee of £30.00 per month, we will provide you with a unique Contact telephone number for contact assistance. Please call 01268 759518 for further information.
Support RES Info-Tech Ltd offer a range of support services. The most effective way to keep systems running smoothly is proactive monitoring. We use specifically designed software to monitor your system so that we can prevent disasters from happening in the first place. We offer cost effective support agreement solutions to give excellent value for money.
A Server should do exactly what it says - Serve. Why? Your Server must serve your business, that’s its job. So when we supply we ask lots of questions about your business, your business processes and practices. We`ll ask the type of data you intend on storing and how you`ll store it. The server you need should be able to cope with your business demands. And it will!
Proactive Monitoring With Proactive Monitoring, we set up automated start-of-day health checks on client systems. We are alerted by email or SMS about small issues before they turn into time-consuming catastrophes, helping you to cut down time by fixing them right away. We fix most issues before our clients even know they had a problem!
Training Services We are members of the Institute of IT Training. The institute, at the university of Warwick have extremely high standards of delivery. We and have been delivering IT Training for 15 years in large corporate companies. If you have a training need, we can tailor a course for you.
