Case Study - Less SPAM

SPAM Resolution:

A client called us last year and began to complain about the level of SPAM and Viagra emails he was receiving in his inbox.  We naturally took a look.  The daily count was 30 SPAM emails a day.  As soon as we mentioned a price of £250.00 per year to resolve the problem he decided to stick with it and delete them as he went.

We explained that it was not his server set up or his antivirus that was failing.  This was just SPAM and he needed to prevent it arriving into his server in the first place.  He decided not to pay for the protection.  Six months later, we received a further request to look at the SPAM again. He was now receiving 300 emails a day, which in his eyes was ridiculous.  The first hour of every day was spent deleting unwanted emails. This also meant retrieving the accidentally deleted emails. If he was unlucky enough to empty his deleted box when a good email had been deleted, it was gone for good.

I simply asked, “how many unsolicited emails do you get a day? and how much time does it take up?”.  He didn’t know.  I suggested for just one week, he monitor it.  The figures were staggering. He lost 7 hours a week! We then suggested that he ask his staff to do the same. The figures became even more staggering. His staff were unproductive for 70 hours a week!

Even if all his staff were paid a minimum wage of £5.60 he stood to lose £392.00 every week or £20,384.00 per annum!  So, just to recap, there was a dispute over a £250.00 pa SPAM service?

It was a no brainer. He signed up straight away and within 24 hours his SPAM was gone. In fact, he called me to report that his emails weren’t working, which they were!  Shortly after the implementation, he advised that his overtime bill had dropped, which wasn’t surprising as his staff were able to do another 70 hours between them in normal hours.

If you suffer from any form of SPAM, we urge you to calculate your lost time.  SPAM will never get better, that is a fact.  You can stop it right now!

Why not call us for free advice on 01268 759518